FAQs

Frequently Asked Questions & Answers


 

What is PDR? 
Paintless Dent Repair or PDR is a method of removing minor dents and dings without adding or removing any paint on the vehicle. This is done by very patiently massaging the dent out from the back of the panel, or sometimes from the front using specialized tools.

What are the benefits of PDR?
The most important benefit is quality. This method is the closest you can get to the damage never having occurred in the first place. No grinding, bondo, fillers, or primers are needed because your original factory paint is not disturbed. There is no risk of problems with filler or paint shrinkage months after the repair as can occur with some body shop repairs. Cost is also a major benefit of paintless dent repair. An estimate for a minor dent repair using PDR is typically a fraction of the cost of a traditional body shop repair. Time savings is yet another advantage. That same dent can be fixed in 30 minutes to a few hours versus a body shop which can take 3 – 5 days or longer.

Will my paint be damaged?
No. Today’s factory paints are very flexible and will not be damaged in any way by this process. PDR is the only way to repair a dent and still keep your factory paint.

Will my dents be 100% gone?
On minor dents, in most cases, yes. The deeper the dent, the more difficult it is to repair. Even on larger dents, once we’re done, most people are amazed at the results. We always explain in detail, how your dent will look before any work is started.

Will my dents come back?
Absolutely not. Once a dent has been removed properly with PDR, it never comes back.

Can any dent be fixed?
No. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep, cannot be fixed using PDR because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep. The most common dents fixed are the size of a golf ball and under. 95% of minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location.

What does “no drilling” mean?
It has become common practice by many PDR technicians to drill or punch holes in places like door frames, quarter panel jambs, inner wheelhouse panels etc to gain access to a dent with their tools. Most of the time the customer is not even informed of this. I have seen “repairs” where as many as 7 – 10 holes were drilled to access one dent. We will always take the extra time to try and repair a dent without drilling. In the event that there is no other way to repair a dent except to drill a small hole, or if it is less expensive to drill a small hole, you will always be advised of this and the choice will be yours. If a small hole is necessary, it will be rust-proofed and plugged.

Do you do any other automotive cosmetic work such as scratch repair, paint work, or interior repair?
No, we don’t. We prefer to stay within our field of expertise and that is paintless dent repair. We do regularly work with quality professionals who perform these services and will be happy to refer you to someone.

Can you help me with my LEASE RETURN vehicle?
We sure can. We can remove those dents for a lot less than you will be charged for “excessive wear and tear on your vehicle’s exterior”. If your lease is up soon give us a call, and you’ll be glad you did.

I’ve got lots of dents, do you have a discount for more than one dent?
Yes. We offer discounts for multiple dents. If you have more than one minor dent on a panel, we can generally include those dents for very little extra depending on the sizes and number of dents. If your car has a lot of minor dents, we offer a per car price that is very reasonable.

CAN PDR help me SELL MY CAR?
Ever hear the saying “Image is everything”? Most people judge a car by its appearance. If it looks good they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on PDR will make them many times over what they spend, and will help them sell the car quicker. If you’re selling your car, PDR is one of the best ways to get top dollar, more interested buyers, and a quicker sale.

WHAT IS PDR?